Shipping Policy
Discreet Shipping
For your and privacy and peace of mind, we offer 100% discreet shipping. We ship all orders in plain boxes or bubble envelopes, and no branding will appear on the parcel or shipping label.
Shipping Destinations
All orders ship from our warehouse in Brampton, Ontario to any destination within Canada. We are only licensed to sell within Canada.
Shipping Rates
We offer free shipping across Canada on all orders.
Shipping Carriers
All orders are shipped via Canada Post.
Processing Times
Orders are processed Monday to Friday and are shipped the following business day. Delivery times will vary, usually from a few days to a week, depending on your location. We cannot guarantee delivery dates or times; please refer to the Canada Post website using your tracking number.
Tracking Info
All shipments are tracked from the time they leave our warehouse. Once your order has shipped, you will receive a confirmation email with your Canada Post tracking number. If you did not receive an email, please check your junk mail folder, or contact us.
Refunds + Returns
In accordance with Health Canada guidelines, and for the safety of our customers, suppliers, and carriers, STUD 100® is non-returnable and non-refundable, whether it has been opened or not.