Shipping Policy

Discreet Shipping

For your and privacy and peace of mind, we offer 100% discreet shipping. We ship all orders in plain boxes or bubble envelopes, and no branding will appear on the parcel or shipping label.

Shipping Destinations

All orders ship from our retail store in Brampton to any destination within Canada. We are only licensed to sell within Canada.

Shipping Rates

We offer free shipping across Canada on all orders.

Shipping Carriers

Starting from December 2024, due to the Canada Post strike, all orders will be shipped via UPS and other trusted Canadian carriers to ensure you receive the highest service possible. 

Processing Times

Orders are processed Monday to Friday and usually shipped in 1-2 business day. Delivery times will vary, usually from a few days to a week, depending on your location.

Tracking Info

All shipments are tracked from the time they leave our warehouse. Once your order has shipped, you will receive a confirmation email with your tracking number. If you did not receive an email, please check your junk mail folder, or contact us.

Refunds + Returns

In accordance with Health Canada guidelines, and for the safety of our customers, suppliers, and carriers, STUD 100® is non-returnable and non-refundable, whether it has been opened or not. All sales of STUD 100® are final so we can maintain the integrity of the product, guaranteeing it is sealed, brand new, and in no way tampered with, for every customer.